Public services management

Student fees have saddled graduates with enormous debt, satisfaction rates are low, a high proportion of graduates are in non-graduate jobs, and public debt from unpaid loans is rocketing. This timely and challenging analysis gives robust new policy proposals to encourage excellence and ultimately benefit society.

Author and activist Asheem Singh explores how a movement of tiny ventures evolved into a global humanitarian and financial juggernaut, revealing new ways to fight privilege and inequality, rewire philanthropy, government and even capitalism itself.

The Approaching Great Transformation is about the coming shift in how we act and think economically as the era of cheap oil comes to an end. It provides inspiration for those engaged in the ongoing global effort to move away from our dependency on fossil fuels and ceaseless growth, and towards a more sustainable, stable, and just system.

Arguing that the UK Government intends to privatise all local services through its devolution agenda, Peter Latham proposes a new basis for federal, regional and local democracy, including land value taxation and a wealth tax.

Demystifying evaluation is an accessible introductory guide explaining the options open to evaluators and how to make appropriate choices of research methods and covering issues such as managing expectations of evaluation, quantitative and qualitative methods, engaging stakeholders and providing action-orientated approaches to help end-users.

A practical and accessible guide for students focussing on how inter-agency teams may be made to function more effectively, illustrated through real-life examples.

This important book asks where should power and governance lie in our democracy? Simon Parker, a leading expert on public services and government, claims the answer is to give power away. He offers policy recommendations and practical ideas for creating a new kind of politics focused on unleashing society's creative potential.

This book outlines a new, human focussed model for public services – an approach focused on achieving and maintaining wellbeing, rather than on reacting to crisis or attempting to ‘fix’ people.

A decade of sustained change in policy and funding has altered the landscape of children’s early intervention services and changed the role of charities in it. This study reviews the new interplay between public and third sector providers, considering future roles, opportunities and challenges for practitioners, policy makers and volunteers alike.

This important book examines the role, behaviours and management practices of middle managers operating within the context of collaboration and sets out the implications of this research for policy and practice, offering practical recommendations to policy makers and managers working in this area.

This book explores what it means to act in a democratic way and provides practical guidance which will help public service professionals ensure users are at the centre of public services delivery, drawing from examples of different public services around the world.

Building substantially on the earlier, landmark text, What Works? (Policy Press, 2000), this book brings together key thinkers and researchers to provide a clearly-structured review of the aspirations and contemporary realities of evidence-informed policy and practice.